Address Dubai Mall-formerly Address Fountain Views

Great location. great facilities and helpful staff

During my stay at this hotel, which I consider the best in my opinion, I was thoroughly impressed for the following reasons: The warm and professional reception upon arrival, with special thanks to the exceptional staff member, Maria. Her genuine smile, dedication, and outstanding customer care—extending even beyond my stay—truly set a high standard. The positive aspects of this hotel are numerous, including the delightful and distinctive aroma throughout the property, exceptional cleanliness, and the swift response to every guest’s needs. The elegance of the hotel, its furniture, and the advanced in-room technology, such as iPad-controlled services for TV, lighting, and other amenities, add to the experience. Additionally, the hotel’s prime location with direct access to Dubai Mall, and the breathtaking views of the Burj Khalifa and the Dubai Fountain, make it truly unparalleled. In every sense, this hotel is exceptional and deserves to be your go-to destination whenever you visit Dubai. 👍

Everything. This hotel and its stuff, is nothing short of phenomenal. From before we even checked in, the level of service was one of the best I’ve seen from any 5* hotel. The rooms were exceptionally clean, the facilities were outstanding and it’s perfectly situated downtown so super easy to get around. We stayed with our 3 year old and baby and it was so easy. It also directly links to the mall so that was great. The people make this hotel - every member was extremely polite and helpful. I will certainly be back.

Location, location and location. It's conveniently connected to Dubai Mall. However, the property itself is amazing, very stylish, and with breathtaking views on Burj Khalifa. Rooms and nicely designed, thus it's comfortable to stay both alone and with kids. Nice and all necessary amenities. Good breakfast and exceptionally great food for the club lounge.

We had an amazing stay at this beautiful and luxurious hotel. It was our first time in Dubai and everything was amazing. All the staff were kind and respectful and we never lacked anything. The hotel is close to everything we needed and the direct link to Dubai Mall was perfection as we could grab dinner easily and if we needed extra things. Our room directly faced Burj Khalifa and we were amazed every time we went on the balcony or looked outside. Buffet breakfast was delicious and well cooked. I wish we could stay longer. Thank you all for making our time in Dubai memorable.